A Casual Saturday

It takes a great deal of hard work and sacrifice to operate a business. To be successful you must dedicate a great deal of time and effort. It is exhausting and you do everything you can to keep your energy and motivation levels at maximum capacity. However, there are days when that third shot of espresso isn’t even working.

We were having one of those days a few Saturdays (see what I mean when I say, “a great deal of time”) ago sitting in the office discussing various projects. The phone rang at about 11am and much to the callers surprise someone actually answered. The caller is a long time customer of Tickle Toes products, in particular Hooded Towels. She started of by explaining that she received her first Tickle Toes Hooded Towels as a gift at her baby shower. Now that baby is 4 years old and still using the towel and they have purchased others since. She simply called to thank us for making a quality Hooded Towel that has remained in tact after many cycles through the wash. We thanked her sincerely for the wonderful feedback and said our goodbyes.

After that phone call we suddenly felt a bit more motivated and energetic. Sometimes something as simple as a 5 minute phone call from a pleased customer can make all the difference. Thank you again to our wonderful caller for making our day!

Anyway, I will be posting shortly about some of the fun and exciting things we have coming up in the next few weeks.

Till next time…..